Privacy Policy

Privacy Policy & Data Protection

www.Zermiro.com, (the “Website”) is owned and operated by Zermiro Limited (“Zermiro”). We comply with the Data Protection Acts 1998 and 2003 (Belgium) as well as the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011, The Privacy Act 1988 (Cth) (Australia) and the Australian Privacy Principles (together “Data Protection Rules”). When used in this policy, “personal data” means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, the possession of the data controller, i.e. Zermiro.com This Privacy Statement sets out the basis, on which any personal data you provide to us, we collect from you through our Website, applications and services, or our operating partners is processed by us.

Statement of Data Protection and Privacy

Personal Data is any information about you and may include your name and address, date of birth, bank account details, and any other information you may provide.

  • We are committed to and comply with all relevant Data Protection Rules of the jurisdictions within which we operate.
  • We will ensure that your personal data can be used only by authorised personnel for legally authorised purposes.
  • We will only use personal data in our possession for its intended specific and authorised purpose.
  • Your personal data may be transferred to contracted third parties, e.g. banks and other firms external to us or within our group for the purposes of providing our services to you or to comply with legislation.
  • Your personal data will be retained and maintained in accordance with applicable Data Protection Rules.
  • Upon written request, we will amend the personal data we hold if factually incorrect, and provide you with a copy of any personal data held by us.
  • All our employees are trained in applicable Data Protection Rules and will act with due care and diligence when handling personal data.

Purpose

The information we receive and collect from prospects and customers is strictly related to our customers and the services we offer, provide and execute. The information we collect may include financial and other information. We understand that such information is sensitive and take appropriate steps to protect the confidentiality and security of all information collected by us in accordance with this Privacy Statement.

When you complete and submit a form on our Website, send us an e-mail, send us a letter, or contact us by telephone to solicit information about our services or us in general, we may store the inquiries and their contents.

Information you submit via an inquiry is collected only with your knowledge and active participation, and may be used by us to respond to your inquiries, to contact you, to inform you of services of ours or our partners that we think may be of interest to you.

Marketing

Should you subscribe to receive marketing information from us, you may choose to stop doing so at any time by following the unsubscribe instructions included in any email you receive or you can contact us via our Help and Support page. If at any time, you wish to re-subscribe to our marketing lists you should also contact us..

Product Updates

We will send you information about product changes or enhancements from time to time. You may not unsubscribe from these as they may contain important information relevant to your account with us, e.g. changes to exchanger bank details.